Return Policy

Returns & Exchanges

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Window

We want you to love your purchase. If something isn't quite right, you may return or exchange eligible items within 7 days of delivery for a full refund or exchange.

To qualify for a return or exchange, you must:
• Contact us within 7 days of your delivery date to request a return.
• Ship or drop off your return package within the same 7-day return window.

Because we are a small business with limited inventory, returns that are requested or shipped after the 7-day return period cannot be accepted.

Items marked as Final Sale are not eligible for return or exchange. Final Sale items will be clearly noted in the product title and/or product description at the time of purchase.

Temporary Promotions larger than 20% off will be Final Sale. Due to the special promotional pricing, all Birthday Sale purchases are final sale and cannot be returned or exchanged.

Conditions

To be eligible for a return, items must be:

Unused and in the same condition that you received them with tags still included
In the original packaging
Accompanied by proof of purchase

How to Return

To initiate a return, please contact us at shopthestrive@gmail.com with your order number and reason for return. We'll provide you with return shipping instructions.

Refunds

Once we receive your return, we'll inspect the item(s) and process your refund within 5-7 business days. Refunds will be issued to your original payment method.